Problem Statement
- Improve "first response time" for better customer experience
- Optimize OpEX for support teams and enable better customer service
- Improve efficiency of incident resolution of the contact centers
Key Highlights
This is a mobile support platform for enterprise customers, that includes self-service capabilities enabling agents to respond faster to incidents or service requests.
- Enable call-back mechanism for customers for self-service
- Enable customers to securely use their private data for service
- Enable asset detail retrieval for customers through quick scan
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- 101 East Park Boulevard Suite 867 Plano TX 75074
- +1 (248) 370-5860
- info@symplore.com
- Plot No: 536, Ayyappa Society Madhapur Khanamet,
100 Feet Road Second Floor of Varun Bajaj
Pin Code : 500081 - +91 79957 44481
- info@symplore.com
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